Assessing Student Learning And Development
T. Dary Erwin
Jossey-Bass Inc., Publishers, San Francisco, CA (1991)
Those in the developing field can benefit from this book . Experienced practitioners will find a summary of the basic references on assessment and will encounter a few new tricks. For those new to the field, this volume will prove indispensable.
Becoming A Manager: Mastery Of A New Identity
Linda A. Hill
This is an inside look at the journey from individual contributor to manager. It captures the challenge fear, mistakes and victories. This book will give new managers a crucial perspective on their experience.
Be The Leader, Make The Difference
Paul B. Thornton
Griffin Publishing Group, Torrance, CA (2000)
The good news is that everyone has untapped leadership abilities. Winning leaders do three things: They challenge the status quo, They build confidence in others, They coach people on what to do and how to do it.
Change the World: How Ordinary People Can Accomplish Extraordinary Results
Robert E. Quinn
Jossey-Bass Publishers, Inc. San Francisco, CA (2000)
In this book the author gives readers the courage to use personal transformation to positively impact their home life, work life, and communities - to be what he refers to as "inner-directed and outer-focused." We are all potential change agents, but most of us are trapped by the belief that we as individuals cannot make a difference. Informed by the teachings of Jesus, Gandhi, and Martin Luther King. Jr. - three of the most successful change agents ever - the author outlines eight steps each of us can take to move ourselves and others to the highest levels of excellence. following his advice, each of us can access and apply the power that lies within us in ways that will change our world for the better.
Charismatic Leadership: The Elusive Factor In Organizational Effectiveness
Jay A. Conger, Rabindra N. Kanungo and Associates
Jossey-Bass Inc., Publishers, San Francisco, CA (1988)
The authors reveal how the major component of charismatic leadership strategic vision can be developed, and they suggest training approaches in key areas, showing how to understand the nature of the vision, how to communicate the vision in specific detail, and how to implement the vision throughout the organization.
Choosing To Lead
Kenneth E. & Miriam B. Clark
Iron Gate Press, Charlotte, NC (1994)
This book states that the world is undergoing dramatic change in its most basic institutions and practices. Changes in distributed power coupled with informed responsibility will be seen eventually as the solution to challenges in the political, social and commercial worlds.
College Students Talk Politics
The Harwood Group
Kettering Foundation, New York, NY (1993)
This study suggests college students will engage in politics, but only if it is a different kind of politics one that challenges them to learn new political skills and provides opportunities to put those skills to use. However, "politics as usual" will only deepen their sense of the irrelevance of the political process.
Creative Decision Making Using Positive Uncertainty
H.B. Gelatt, Ed. D
Crisp Publications, Los Altos, CA (1992) (5/93)
This book discusses the problems people face with career uncertainty, transition and change. Dr. Gelatt's book provides a road map to bypass the barriers of negative thinking and offers realistic solutions.
Customer Satisfaction: The Other Half Of Your Job
Dru Scott, Ph.D.
Crisp Publications, Inc., Los Altos, CA (1991)
This book explains how to improve customer relations skills inside of your organization and the resulting impact this will have on quality service for your customers or clients. Realistic case studies will help readers build motivation, handle irate customers, avoid complaints, streamline systems, prevent burnout, and build better communications.
Downsizing Without Disaster: A Thoughtful Approach to Planned Workforce Reduction
Lynn Tylczak
Crisp Publications, Los Altos, CA (1991)
By using the tips, tactics and techniques outlined in this book, it is possible to reduce a staff without simultaneously "downsizing" morale, productivity or profits. This book should be required reading for anyone who has been , or might be, involved in a downsizing operation.
Effective Meeting Skills: A Practical Guide For More Productive Meetings
Marion E. Haynes
Crisp Publications, Inc., Los Altos, CA (1988)
This book was designed to help you improve the quality of meetings you attend either as the leader, or as a participant. It begins with the premise that an effective meeting is one that achieves its objectives within a reasonable time. This book is divided into five sections which tell you how to participate in more effective meetings.
Exploring Leadership
For College Students Who Want To Make A Difference
Susan Komives, Nance Lucas, Timothy R. McMahon
Jossey-Bass Publishers, Inc., San Francisco, CA (1998)
Because personal awareness and personal development are central to learning leadership, the focus of this bood is as much on you and your relationships with others as it is on understanding leadership theory, styles, practices, or applications.
Finance For The Nonfinancial Manager
Herbert T. Spiro
- John Wiley & Sons, Inc., New York, NY (1977)
- This book helps you steer through the intricacies of modern business finance whether you're with a profit or not-for-profit organiztion. This book explains how to deal with the financial questions affecting your own work and your professional development. You'll be able to readily translate the jargon of your financial executives, and develop a sound basis for carrying out your planning and decision-making responsibilities.
Get A Grip On Your Dreams: 12 Ways to Squeeze More Success Out of Your Goals
Peter Jeff
Possibility Press (2000)
Here's a four-step plan to help you get a solid grip on your dream - for your personal and business life. You'll be given four pitons (mountain climbing spikes), which will enable you to climb more courageously and effectively. They include: Goal - Setting, Risk - Making, Initiating, Persisting.
Getting Things Done When You Are Not In Charge
Geoffrey M. Bellman
Berrett-Koehler Publishers, Inc., San Francisco, CA (1992)
Whether you are a manager, administrator, professional, or supervisor, you are not in charge. Your job supports the decisions and goals of other people. You may often feel powerless to get things done and frustrated in your daily battles with the organization. But the truth is that you are not nearly as powerless as you may feel. In this book, Geoffrey Bellman explores the many ways you can get things done and accomplish your own goals while supporting others' work. He shows how to: empower yourself and others; effectively lead change in the organization; build solid working relationships; develop positive political skills at work; establish patterns of success; take risks wisely, set priorities, and get results; discover greater meaning and fulfillment in your work.
In Search Of Excellence - Lessons From America's Best Run Companies
Tomas J. Peters and Robert H. Waterman, Jr.
Harper & Row New York, NY (1992)
The authors found eight basic practices to be characteristic of successfully managed companies. Many of these ideas are considered part of management's conventional wisdom in highly profitable Japanese corporations, but few are common practice in the majority of American business concerns. Peters and Waterman examine why and how the eight basics work.
Involving Colleges-Successful Approaches To Fostering Student Learning And Development Outside The Classroom
George D. Kuh, John H. Schuh, Elizabeth J. Whitt, & Associates.
Jossey-Bass Inc., Publishers, San Francisco, CA (1991)
Involving Colleges shows how every school-whether a small liberal arts college, a large public research university, or an institution with an urban or metropolitan mission-can implement practices that promote educationally purposeful out-of-class activities within the context of their campus communities and unleash faculty and student potential for creativity and initiative.
Leadership For Higher Education: The Campus View
Roger W. Heyns
- American Council On Education, Washington, DC (1977)
- Higher education leaders must look to the campus in order to find solutions and answers to the critical problems and questions facing our nation's colleges and universities. Leadership For Higher Education: The Campus View is devoted to the exchange of ideas among campus leaders who share their practical experiences and their reflections about the role of leadership.
Leadership Jazz
Max DePree
A Currency Book, New York, NY (1992)
The connection of voice and touch-reaching out spontaneously, joyously, to others-is the key to good leadership, as it is the key to inspired jazz. Leadership, like jazz, is "a public performance, dependent on so many things- the environment, the volunteers playing in the band, the need for everybody to perform as individuals and as a group, the absolute dependence of the leader on the members of the band...What a summary of an organization!" LEADERSHIP JAZZ throws you back on yourself, makes you reconsider every assumption you have about work. It's guaranteed to make your job brand-new to you, and to show you how immensely powerful and fulfilling the leader's role can be.
Leadership When The Heat's On
Danny Cox and John Hoover
McGraw-Hill, Inc. New York, NY (1992)
This book will give you detailed advice on how to: develop a high-achievement leadership style that builds the confidence of both your staff and your superiors; set achievable goals to increase efficiency and productivity; build a motivated, high-performance team beginning with your current staff; keep morale high, even under adverse conditions; master one six-step process that will enable you to solve any problem; stimulate new ideas from your staff through "storyboarding: and "imagine" techniques; make the toughest decisions, while keeping your people "on board" and open to change; find creative ways to best the competition.
Learning To Lead: An Action Plan For Success
Pat Heim, Ph.D., Elwood N. Chapman
Crisp Publications, Inc., Los Altos, CA (1990)
This book is ideal for a supervisor/manager who is motivated to master the fundamentals of leadership. LEARNING TO LEAD is a confidence building book that stresses personality development, enhanced communicaiton skills and visionary goal setting.
Managing For The Future: The 1990's And Beyond
Peter F. Drucker
The Penguin Group, New York, NY (1992)
This major new book brings together Mr. Drucker's latest views on the new world business order . He discusses the end of the era of the blue-collar worker; the ultimate bankruptcy of the Keynesian theory; the myths about the Japanese economy and what we can and must learn; the lessons that nonprofit enterprises offer big business; the formula for excellence in American exports, etc.
Managing Quality Customer Service
William B. Martin, Ph.D.
Crisp Publications, Inc., Los Altos, CA (1989)
The premise of this book is threefold:
- by using specialized techniques, we can manage quality in a service operation just as we can in other enterprises that produce a more tangible product;
- to achieve quality in the delivery of customer service, a specific set of management strategies must be followed;
- what managers do in this area has more influence over the quality of customer service than any other single factor.
Managing Upward Strategies for Succeeding with Your Boss
Patti Hathaway, Susan D. Schubert
Crisp Publications, Los Altos, CA (1992)
As professional speakers and trainers, we are constantly asked for suggestions on how to manage more effectively. Regardless of geographical region, industry or profession, people want to know how they can be more productive and enhance their careers, in spite of, or with the help of, their bosses. The ideas and strategies presented in this book come from the people who have attended our seminars and the organizations with which we have consulted. We have tested the concepts and exercises with employees who tried them. Compiled in this book are ideas that work.
Measurers Of Leadership
A Center for Creative Leadership Book, edited by Kenneth E. Clark and Miriam B. Clark
Leadership Library of America, Inc., West Orange, NJ (1990)
This three-part book reveals more information about the qualities of managers and leaders than any other single source. Research conducted at the nation's military academies, naval academy, Exxon, AT&T, Sears, a nuclear power plant, a health care organization and many other companies reveals that leadership qualities are trainable and that the effects of this training can improve your business.
NUTS! Southwest Airlines' Crazy Recipe for Business and Personal Success
Kevin Freiberg and Jackie Freiberg
Bard Press, Inc., Austin, TX (1996)
"If you are looking for a way to make work more meaningful and life more passionate, read this inspirational book. Full of original insights, upbeat stories, and concrete suggestions, NUTS! shows how the power of principle-centered leadership inspires people to achieve incredible results. It provides a lively and penetrating analysis that invites you to become more purpose-driven, others-oriented, and fun loving."
On Becoming A Leader
Warren Bennis
Addison-Wesley Publishing Company, Inc., Reading,
Massachusetts; Menlo Park, California; New York, NY (1989) In his book, Warren Bennis writes about: understanding the basics; knowing yourself; knowing the world; operating on instinct; deploying yourself; moving through chaos; getting people on your side; dealing with organizations that can help or hinder; forging for the future.
On Becoming A Servant Leader
Robert K. Greenleaf
Jossey-Bass Publishers, San Francisco, CA (1996)
This book is a collection of previously unpublished work by Greenleaf, demonstrates his personal and professional philosophy, which postulates that true leaders are those who lead by serving others.
Principle-Centered Leadership
Stephen R. Covey
Summit Books, New York, NY (1990)
Drawing on twenty-five years of teaching and consulting, Covey writes about the key to managing expectations, the six conditions of effectiveness, and the patterns of organizational excellence. He explains how nothing fails like success, how to understand people's potential rather that just their behavior, and how to "manage form the left, leas from the right." With the integrity, sensitivity, and insights that demonstrate how lifelong learning can empower relationships at work and at home.
Project Management: From Idea To Implementation
Marion E. Haynes
Crisp Publications, Inc., Los Altos, CA (1989)
Project management focuses on a project. A project is an undertaking that has a beginning and an end and is carried out to meet established goals within cost, schedule, and quality objectives. Project management bring together and optimizes the resources necessary to successfully complete the project. these resources include the skills, talents, and cooperative effort of a team of people; facilities, tools, and equipment; information, systems, and techniques; and money.
Reflective Judgment Workshop
Karen Kitchener, Laura Jensen
Given to N.C. State University, Raleigh, NC (1998)
This workshop was designed for faculty and learning how to deal with the reactions of different types of students. Whether they respond positively all the time, too much of the time even, or no response, or completely go off task. Questions help the faculty to learn about themselves and how they deal with it right now and how they could deal with it in the future.
Spirit At Work, Discovering the Spirituality in Leadership
Jay A. Conger & Associates
Jossey-Bass Publishers, San Francisco, CA (1994)
In this insightful exploration, Jay Conger and his coauthors examine the role of spirituality in leadership. Can spirituality offer solutions to some the increasing demands being made on today's organizations? As traditional sources of suport and connectedmess-such as community, church, and extended family-continues to erode, can the workplace be expected to meet the needs of its participants? What can leaders do to draw on their organization's spiritual resources?
Success In The Real World: Method To The Madness
John R. Jell
Technomic Publishing Co., Inc. Lancaster, PA (1997)
The author tells a personal story about common sense action plans and real world applications that will help prepare any student or young adult for a successful career.
Super Leadership
Charles C. Manz, Henry P. Sims, Jr.
Berkley Publishing Group, New York, NY (1989).
This guide discusses specific strategies of self-leaders such as: qualities that make a self-leader; techniques for changing your current leadership patterns; profiles of exemplary super leaders in business and politics; systems of self-leadership that you can create to meet your needs; step-by-step programs that motivate and instruct.
Supervisor's Portable Answer Book
George Fuller
- Prentice Hall, Englewood Cliffs, NJ (1990)
- Coping with the daily dilemmas compels you to deal with problems you haven't confronted before, and/or new twists to age-old questions. Since it's impossible to predict the unpredictable, you can be bombarded with questions for which you don't have a ready answer. That's where the Answer book comes in. Its purpose is to provide ready answers for a vast array of questions that you have to tackle in your supervisory role. You'll find workable solutions for a wide variety of situations that aren't easily resolved, as well as straightforward answers that deal with the nuts and bolts of your daily endeavors.
Systematic Problem Solving And Decision Making
Sandy Pokras
Crisp Publications, Inc., Los Altos, CA (1989)
This practical, logical book shows you how to rationally confront problems and develop clear solutions. Based on a six-step methodology, this book teaches readers to: recognize problems, define them, determine their root causes, explore options and alternative strategies, develop realistic solutions, and implement them intelligently
The 7 Habits Of Highly Effective People
Simon & Schuster New York, NY (1990)
In this book, the author presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights he reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity principles that give us the security to adapt to change, and the wisdom and power to take advantage of the opportunities that change creates.
The 21 Irrefutable Laws of Leadership
John C. Maxwell
Thomas Nelson Publishers, Inc., Nashville, TN (1998)
What would happen if a top expert with more than thirty years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life. The author has done just that in this book. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business, politics, sports, religion, and military conflict. The result is a revealing study of leadership delivered as only a communicator like Maxwell can.
The Center For Creative Leadership Handbook Of Leadership Development
Cynthia D. McCauley, Russ s. Moxley, Ellen Van Velsor
Jossey-Bass Publishers, San Francisco, CA (1998)
Since 1970, The Center For Creative Leadership has been dedicated to helping managers and executives develop their capacity to lead. In this handbook, the world's premier leadership development organization distills what it has learned into one comprehensive volume - it's the guide for everyone involved in helping individuals and organizations tap their leadership potential.
The Change Navigator
Kurt Hanks
Crisp Publications, Inc., Menlo Park, CA (1994)
This is a manual for those who believe we are headed into a very uncertain and unpredictable future and need to prepare for it in new ways today.
The Fifty-Minute Supervisor, Revised Edition
Elwood N. Chapman
Crisp Publications, Inc. Los Altos, California (1986)
Improving the quality of first line supervision has always been considered essential by successful executives because of the immediate impact on employee productivity. As a result, training directors allocate a sizable portion of their budget to new supervisor training. A common problem however, has been that considerable time may elapse between the time a new supervisor is promoted and before any training is provided. This can lead to costly mistakes or the formation of poor habits before formal training takes place. This book was developed to remedy this training delay problem.
The Genius Of Sitting Bull
13 Heroic Strategies For Today's Business Leaders
Emmett C. Murphy
- Prentice-Hall, Inc., Englewood Cliffs, NJ (1993)
- The author recounts the epic struggle at the Little Bighorn to bring you: A thirteen-step blueprint for becoming a heroic leader - how to reenergize your organization, renew employees' trust and loyalty, and regain global competitiveness; An inspiring exploration of the leadership techniques of Sitting bull and his special process of commitment, empowerment, and strategy; Stirring case studies of today's business executives who personify the heroic example.
The Journal of Leadership Studies
Various Authors
- Various Universities (Summer 2001)
- Articles, Interviews, and Book Reviews about the different aspects of Leadership and current thoughts about them.
The Leadership Challenge: How To Get Extraordinary Things Done In Organizations
James M. Kouzes, Barry Z. Posner
Jossey-Bass Inc., Publishers, San Francisco, CA (1987)
In this book the authors show that leadership is not the private preserve of a few charismatic men and women, but a learnable set of practices that virtually anyone can master. The authors examine the experiences of 500 middle and senior level managers at their personal best - leading others to extraordinary accomplishments. They reveal that leadership involves five basic practices and ten specific behaviors - all of which can be learned and used by managers at all levels.
The New Student Politics
Sarah E. Long
Campus Compact, Providence, RI (2002)
This is a look into the March 2001 Wingspread Summit on Student Civiv Engagement for Juniors and Seniors in College. It was held in Racine, Wisconsin where the students were imersed in strong group discussions about the world today and how the youth of America views the American Democracy system.
The Supervisor's Handbook
Mark R. Truitt
National Press Publications, A Division of Rockhurst College Continuing Education Center, Inc., Shawnee Mission, KS (1991)
As a supervisor or manager, your success depends on the results you get through others. Become the effective supervisor your people need by learning how to: set and measure realistic objectives, create trust and cooperation among your employees, manage conflict and "difficult" employees and motivate your employees to peak performance.
Twenty Ways To Improve Customer Service
Lloyd C. Finch
Crisp Publications, Inc., Menlo Park, CA (1994)
Among other important details, this book will help you to: establish your customer service goals; learn to speak the customer's language; take ownership of customer service needs; build customer relationships; know your competition; use teamwork in customer service; satisfy existing customers; serve internal customers.
Understanding Financial Statements: A Primer Of Useful Information
James O. Gill
Crisp Publications, Inc., Los Altos, CA (1990)
This book was written for those not familiar with basic financial analysis. Its purpose is to explain fundamental concepts in a clear and understandable way and to provide simple tools that can help readers apply what has been learned to their business needs or interests.
Understanding Organizational Change: Converting Theory To Practice
Lynn Fossum
Crisp Publications, Inc., Los Altos, CA (1989)
This book will help you develop an overview of the process of change. It will help you look at change-at all levels: personal, group, organizational, and environmental. It will teach you basic principals of change and enable you to help your employees through the stages of change. UNDERSTANDING ORGANIZATIONAL CHANGE contains idea, and activities you can use immediately with your employees.
Up Your Productivity
Kurt Hanks
Crisp Publications, Inc., Menlo Park, CA (1990)
A light-hearted and easy reading approach to a critical subject. With clear, forceful language and creative imagery. This book jolts you with hard-hitting ideas as it entertains. Learn how to measure your own effectiveness and make needed improvements. By exploiting a number of simple and easy-to-use principles, you can increase your productivity and job satisfaction, manage your time better, and help others around you to improve their productivity as well.