This book may be unlike any other management book you've ever read. Jerry Harvey's observations on the absurdities of organizational life will make you laugh, ponder, wince-they may even infuriate you-but chances are, you'll hear your own thoughts and frustrations echoed in its pages. And you'll begin to see your company in a new way.
William Morrow and Company, Inc., New York, NY (1987)
Controversies in politics arise from many sources, but the conflicts that endure for generations or for centuries show a remarkably consistent pattern. The analysis of this pattern is the purpose of this book. Its theme is that the enduring political controversies of the past two centuries reflect radically different visions of the nature of man. Issues as diverse as criminal justice, income distribution, or war and peace repeatedly show those with one vision lining up on one side and those with another vision lining up on the other.
University Associates, Inc., San Diego, CA (1980)
This set of resources will be valuable to many audiences. It is addressed to experienced trainers or facilitators and to organizational consultants. It should also be useful in college courses in group dynamics and organizational behavior. Many training divisions in government agencies and industrial organizations will find useful material here for their work. Persons who plan conferences and design large meetings will find valuable tips, e.g., chapter 25, "Training Group Discussion Leaders." Group therapists may discover methods for enhancing their work with groups that were not included in their formal training courses.
Whittle Direct Books, Knoxville, TN (1990)
"Simply put, ad hoc organizational forms are the most powerful tools we have for effecting change. The clout of even the most aggressive chief executive pales by comparison - if adhocracy is well run... A manager who can launch a task force, keep it on track, and get results without uprooting sound bureaucratic infrastructure - that is a manager with a bright future."
On being a mentor to students in Science and Engineering
National Academy Press, Washinton, D.C. (1997)
A useful guide on helping your advisies or students in their desired fields of science or engineering. Offers advice on career services as well as skill building. Bibliographical and Internet resources are also provided.
Jossey-Bass Publishers, San Francisco, Washington, London, (1983)
Effective academic administration is an art that requires skill and sensitivity in dealing with people, careful attention to a multitude of diverse obligations and tasks, and personal qualities beyond the ability to supervise subordinates and enforce regulations. In this book, Mr. Eble examines these requirements and offers practical assistance to college administrators in carrying out their specific responsibilities.
Crisp Publications, Inc., Los Altos, CA (1988)
This self-instructional, self-paced book introduces the reader to the concepts of interpersonal communication. By using the techniques presented in the book, dramatic changes can be made in the ability to achieve excellence while interacting with others.
Jossey-Bass Inc., Publishers, San Francisco, CA (1991)
Those in the developing field can benefit from this book . Experienced practitioners will find a summary of the basic references on assessment and will encounter a few new tricks. For those new to the field, this volume will prove indispensable.
Crisp Publications, Inc., Los Altos, CA (1987)
This book explains how to examine your present attitude and gives techniques as to how to go about making your present attitude more positive. It discusses how a positive outlook will provide you with the courage to address problems and take action to resolve them before they get out of hand.
David Dalke & Sheryl Ankerstar
HRD Press, Amherst, MA 01002 (1995)
This full reproducible trainer's guide goes beyond just talking about ethics in the workplace. It utilizes thought-provoking activities and case studies to stimulate new thinking and new ways for making sound ethical decision. To complement this process the guide includes tools and step-by-step guidelines for developing a code of ethics. All the training material is fully reproducible, and is offered in a sequence that prompts participants to examine how their personal ethics impacts relationships with co-workers, management and customers.
This is an inside look at the journey from individual contributor to manager. It captures the challenge fear, mistakes and victories. This book will give new managers a crucial perspective on their experience.
Griffin Publishing Group, Torrance, CA (2000)
The good news is that everyone has untapped leadership abilities. Winning leaders do three things: They challenge the status quo, They build confidence in others, They coach people on what to do and how to do it.
This manual contains seventy exercises that have been used by trainers over the years. They are classified as either "Beginnings" or "Endings." Each exercise includes an objective and in some cases, the type of group that the exercise is particularly suited for.
Crisp Publications, Inc., Los Altos, CA (1987)
This is a practical and useful guide to help the average person improve his or her business writing.
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American Management Association, New York, NY (1991)
Beyond Race and Gender supplies an action plan, a model case study, and tough questions and answers to get readers thinking deeply about how to better use the human talent available. In this visionary work, R. Roosevelt Thomas, Jr., rouses organizations to face the facts and embrace the challenges-because it is the only efficient way for America to compete and prosper.
American Management Association, New York, NY (1991)
This book explains how black men and women can get ahead in the "white" corporate world. It discusses whether or not they must they "blend in." The Black Manager, based on a study of successful black managers, reveals how blacks can nurture the attitudes and skills necessary to excel in the workplace, and still maintain their personal values. The book has a developmental model that guides readers through four career phases: Entry, Adjusting, Planned Growth, and Success. The model helps readers improve personal, professional, and political skills; understand their own and others' insecurities; and assess their organization's culture and learn to operate in it successfully.
Addison-Wesley Publishing Company, Inc., Reading, MA; Menlo Park, CA (1987)
This book discusses how many corporate women have paid their dues, even a premium, for the chance of getting a top executive position, but most have run into a glass ceiling, a transparent barrier that keeps them from rising above a certain level in corporations. The glass ceiling is not simply a barrier based on an individual's inability to handle a higher-level job; rather it applies to women as a group who are kept from advancing higher because they are women.
Crisp Publications, Inc., Los Altos, CA (1990)
Good office manners may not be listed in your job description, but they certainly play a crucial part in your career. The ability to handle yourself properly today outweighs even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you'll have a competitive edge in your career. An October 1988 USA Weekend story emphasized that one of the themes for the 1990s is:"Good manners means good business." All the business experts agree.
Crisp Publications, Inc., Los Altos, CA (1988)
This is a book that teaches why better listening skills lead to greater productivity and happiness, both on the job and at home.
University of California, Berkeley (1993)
Doomsayers have been predicting the death of the American quality movement almost from its inception in the early 1980's. Indeed, they have been given a lot of material to work with! Failed attempts at implementing quality practices are commonplace. Yet, out of this seemingly blind trial-and-error learning process, we are starting to see examples of successful performance and are beginning to understand what it takes to succeed.
Crisp Publications, Inc., Menlo Park, CA (1994)
This is a manual for those who believe we are headed into a very uncertain and unpredictable future and need to prepare for it in new ways today.
Robert E. Quinn
Jossey-Bass Publishers, Inc. San Francisco, CA (2000)
In this book the author gives readers the courage to use personal transformation to positively impact their home life, work life, and communities - to be what he refers to as "inner-directed and outer-focused." We are all potential change agents, but most of us are trapped by the belief that we as individuals cannot make a difference. Informed by the teachings of Jesus, Gandhi, and Martin Luther King. Jr. - three of the most successful change agents ever - the author outlines eight steps each of us can take to move ourselves and others to the highest levels of excellence. following his advice, each of us can access and apply the power that lies within us in ways that will change our world for the better.
ossey-Bass Inc., Publishers, San Francisco, CA (1988)
The authors reveal how the major component of charismatic leadership strategic vision can be developed, and they suggest training approaches in key areas, showing how to understand the nature of the vision, how to communicate the vision in specific detail, and how to implement the vision throughout the organization.
Iron Gate Press, Charlotte, NC (1994)
This book states that the world is undergoing dramatic change in its most basic institutions and practices. Changes in distributed power coupled with informed responsibility will be seen eventually as the solution to challenges in the political, social and commercial worlds.
Crisp Publications, Inc., Los Altos, CA (1990)
This book is written in a positive, interactive style that makes it ideal as a self-study book or a classroom text. It covers both academic and emotional issues, including how to prepare for and take exams, how to read your professors, effective time management, and choosing a career.
Kettering Foundation, New York, NY (1993)
This study suggests college students will engage in politics, but only if it is a different kind of politics one that challenges them to learn new political skills and provides opportunities to put those skills to use. However, "politics as usual" will only deepen their sense of the irrelevance of the political process.
Templeton Foundation Press, Radnor, PA (1999)
This book profiles over 500 college programs that inspire students to lead ethical and civic-minded lives. This college guide will serve as an indispensable resource for parents, students, and counselors who are looking for schools that support values such as honesty, service, respect, and personal responsibility. The first of its kind, the guidebook presents a wide range of programs from a broad spectrum of colleges.
Penguin Books, New York, NY (1992)
What do we do after Total Quality Management? The problem of quality has always been management's lack of understanding of their responsibility for causing a culture of prevention in their company. That is what quality management is supposed to do. It is a matter of determining exactly what the customers (both internal and external) want; describing what has to be accomplished in order to give that to the customer; and then meeting those requirements every time.
Jossey-Bass Inc., Publishers, San Francisco, CA (1987)
First time conference coordinators will find this book a comprehensive guide for every phase conference planning and implementation, while experienced planners can learn more about unfamiliar areas, gain fresh ideas for future meetings, and ensure that no detail is forgotten.
Center for Creative Leadership Greensboro, NC (1985)
(This a reprint of the feature article appearing in the February 1985 Issues & Observation, a quarterly publication of the Center for Creative Leadership. ) After a decision comes the consequences. As the authors show, these are sometimes unexpected, not everyone will interpret them in the same light, and not everyone will value them in the same way. Yet, like it or not, managers must life with and stand by their decisions. What's a manager to do?
Kettering Foundation, Dayton, OH (1992)
Is large-scale cooperation possible among strangers without market incentives or government coercion? there is a widely held assumption that in so large and diverse a society as America, the grounds for large-scale cooperation are essentially economic and legal, and that cooperation otherwise is only possible in small groups among people who know each other. The convention model alone cannot solve public problems, but is does provide a framework for thinking about them and coordinating a response.
Crisp Publications, Los Altos, CA (1992) (5/93)
This book discusses the problems people face with career uncertainty, transition and change. Dr. Gelatt's book provides a road map to bypass the barriers of negative thinking and offers realistic solutions.
Amacom, New York, NY (1988)
In this book you will learn how to: Assemble an effective problem-solving group, spot the cause of a problem, challenge your situation and assumptions, plan for problems before they happen.
The Penguin Group, New York, NY 10014
This book states that creativity can be cultivated by anyone - by children, adults, communities, companies, etc. It offers a series of practical exercises to strengthen your creativity and shake loose old negative habits of thought. It explains how to go about liberating the creative spirit within you - in whatever you do.
This is a notebook of Newsletters of Tips, Tactics and How-To's for Delivering Effective Training.
Resources for Organizations, Inc., Eden Prairie, MN (1988)
This manual will help you with: preparation - so that you get rave reviews and results from your training techniques; learner motivation - make sure that the audience keeps learning after you've finished teaching; visual aids - how to keep their attention when you absolutely have to talk; group involvement - there's more to teaching than talking to them; projects, case studies, and role play - how to design case materials that cause students to learn from each other and shared life experiences; presentation techniques - what do you say after you've opened your mouth; and last but not least, putting all of these techniques together.
Crisp Publications, Inc., Los Altos, CA (1991)
This book explains how to improve customer relations skills inside of your organization and the resulting impact this will have on quality service for your customers or clients. Realistic case studies will help readers build motivation, handle irate customers, avoid complaints, streamline systems, prevent burnout, and build better communications.