Students should follow these steps to enroll in direct deposit to allow Financial Aid or other student account refunds to be deposited directly into their checking account. Direct Deposit is not used to make payment from your bank to the Cashier’s Office.
Once you enter your information into the MyPACK Portal, a zero dollar transaction, called a prenote, will be created to test the validity of the account information you have entered. Depending upon your bank, this prenote transaction may be reflected on your bank statement. No direct deposits of financial aid can occur during the prenote process which takes 10 days. Instead, any refunds processed during this time will be in the form of a check.
After the prenote period has passed, all processed refunds received by the Cashier's office will be directly deposited to your checking account. If the prenote fails, you will receive an e-mail to the e-mail address that you have listed in the MyPACK Portal.
Other things you should know
If you change your checking account, you will need to update your information by entering the new routing and account number information and click "Add/Update Bank Info".
If you close your checking account, you will select “Remove Direct Deposit. Funds will not post to a closed checking account, and there will be a disbursement delay created while the Cashier's Office is waiting for the rejected deposit to return to us from the bank.
UNITY ACCOUNT INFORMATION: If you have problems accessing the MyPACK Portal, or have questions about your Unity ID and password, you may contact the Help Desk at 919-515-HELP (4357).